Pre Black Friday Idiots

Getting ready for Black Friday is always a nuisance of tired aching muscles, annoying customers, and a giant ad to set.  This week has been just awful.

Irritated man on the phone:  Can you tell me why your doors are locked?
John H:  Yes, we closed forty five minutes ago, sir.
Idiot on phone:   The sign on the door says you close at 9.

Now, we had just put up signs indicating that our store would be closed for Thanksgiving and that extended holiday hours would start Saturday, November 24 and that we would then be open from 8 am until 9 pm Monday thru Saturday and that we would be open 8-8 on Sunday. 

John H:  That starts this Saturday, sir
Idiot says huffily:  Well, I drove a half an hour.
John H: I'm sorry, sir but we are closed.

What he should have said in response to the original question: TO KEEP PEOPLE LIKE YOU OUT!

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Otherwise I've been having fun telling people "NO" this week.  Corporate clearly states that we are to allow no early sales, holds or otherwise on this particular ad, either for the regular sale items or the Black Friday items.

Customer: Will  you hold a gunsafe in the ad for me?
Me:  No. First come, first serve on all ad items this week. Especially the Black Friday ones. We open at 6 am Black Friday. Good luck.  Otherwise, rain checks will be available.

Rude Man with a cart full of black oil sunflower seeds and suet.
Me: Sir, those items are Black Friday only items.
Rude Man: Your ad was not very clear.
I show him the ad with letters in big, bold print and an ARROW that reads BLACK FRIDAY ONLY INSERT:   Seems pretty clear to me, sir.  I can sell it to you today, but I can't honor the price without getting fired.
Rude Man abandons cart in a huff.

I think illiteracy in America must be on the rise.  Or stupid is...or both. Yes, you can buy your precious bird seed at a low, low price, but you have to brave the hoards to do it.

I mean, what do these people think about?  Yes, if I am rude and mean to the cashier she will magically throw away her job just to humor me? Ummmm...no...the cashier will just make fun of you to every person she works with and, even, some other customers. Oh, yes, we do.  So if it makes you feel like a big man to yell at a minimum wage employee I hope you know there is lots of anger and unwillingness to serve you the next time you enter a store...I have even been known to make your wait much longer than it needs to be...because...oh, yes, I do remember you.

Customers suck.

Customers suck.

Crazy pony tailed lady yelled at me for the company NOT selling a whole hay bale hay bag a few days ago. Today, when all the other customers were yelling at me for things that were NOT my fault, she was nice to me.

I was yelled at because Scott answered a phone call and didn't tell someone that he was going, at some point, to leave.  Twice.  Then discovered that the "Scott" they had spoken with was really Brian...and of course, they didn't apologize for yelling even when I was nice enough to pick up the phone and apologize for the manager taking so long to get their phone call and that they were next.

The best customer I had today was a former employee. He had a rooster riding shotgun in his passenger seat.  Miss you, Scott Y.